Effective date: January 1, 2026
By accessing or using the website located at masonrylongview.com (the "Site") or by engaging Longview Concrete & Masonry ("we," "us," or "our") for any masonry or concrete contracting services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use the Site or engage our services.
These Terms apply to all visitors to the Site and to all customers who enter into a service agreement with Longview Concrete & Masonry. We may update these Terms at any time by posting a revised version on the Site with an updated effective date. Continued use of the Site or our services after any update constitutes acceptance of the revised Terms.
Longview Concrete & Masonry is a masonry and concrete contracting company based in Longview, TX. We provide services including but not limited to foundation repair, chimney repair, tuckpointing, brick repair, driveway paver installation, retaining wall construction, masonry restoration, fireplace installation, stone veneer installation, concrete block walls, walkway construction, and related masonry and concrete work.
Services are available to residential and commercial property owners in our listed service areas. The availability of specific services may vary based on project scope, location, and scheduling. All services are subject to a written estimate and a signed service agreement before work begins.
We provide written estimates at no charge and with no obligation to proceed. An estimate is valid for 30 days from the date it is issued, after which material and labor costs may change.
Estimates are based on the information available at the time of the on-site assessment. If conditions discovered during the work differ materially from what was observed during the estimate - such as concealed damage, unexpected soil conditions, or structural issues not visible at the time of assessment - we will stop work, notify you, and provide a written change order before proceeding. No additional charges will be incurred without your written approval.
Final pricing is governed by the signed service agreement, not by verbal conversations or informal communications.
Once a service agreement is signed, we will schedule your project based on current availability. We will provide you with a scheduled start date and will contact you if that date needs to change due to weather, crew availability, or other factors outside our control.
If you need to cancel or reschedule, please notify us at least 48 hours before the scheduled start date. Cancellations with less than 48 hours notice may be subject to a rescheduling fee, which will be stated in your service agreement.
We reserve the right to delay or reschedule work due to weather conditions or other circumstances that would compromise the quality or safety of the work. We will notify you as soon as practicable in such cases and work with you to find an alternative date.
Payment terms are stated in your signed service agreement. In general, larger projects may require a deposit before work begins, with the remaining balance due upon completion. Smaller jobs may be invoiced and due in full upon completion.
Accepted payment methods will be listed in your service agreement. Invoices that remain unpaid beyond the due date stated in the agreement may be subject to a late fee as permitted under Texas law.
If a project requires materials to be ordered or fabricated in advance, a materials deposit may be required before ordering. This deposit may be non-refundable if the order has already been placed when a cancellation is requested.
We stand behind our work. Any warranty provided for a specific project will be stated in writing in your service agreement. Unless otherwise stated in writing, our warranty covers defects in workmanship for one year from the date of project completion.
Warranties do not cover damage caused by: acts of nature (including storms, floods, or earthquakes), normal wear and tear, misuse or modification of completed work by the property owner or a third party, pre-existing conditions not disclosed at the time of the estimate, or conditions that develop after project completion due to factors outside the scope of the work performed.
Material warranties, if any, are subject to the terms of the manufacturer or supplier. We will pass along any applicable manufacturer warranties to you in writing.
The Site and all information on it are provided "as is" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.
To the maximum extent permitted by applicable law, Longview Concrete & Masonry shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the Site or any services provided, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising out of or related to a specific project shall not exceed the total amount you paid us for that project. Nothing in these Terms limits our liability for gross negligence, willful misconduct, or any liability that cannot be excluded under applicable law.
By scheduling services, you represent that you are the property owner or have legal authority to authorize work on the property. You are responsible for ensuring reasonable access to the work area on scheduled workdays, including clearing vehicles, pets, and personal property from areas where work will be performed.
If access issues prevent work from being completed on a scheduled day, we may need to reschedule. Rescheduling caused by access issues that are within your control may be subject to a rescheduling fee as stated in your service agreement.
If you have a concern about work performed by Longview Concrete & Masonry, please contact us directly at hello@masonrylongview.com or (430) 267-1978. We will make a genuine effort to resolve your concern promptly and fairly.
If a dispute cannot be resolved through direct communication, the parties agree to attempt to resolve the dispute through mediation before pursuing any other legal remedy. Mediation shall be conducted in Longview, TX, by a mutually agreed-upon mediator.
If mediation does not resolve the dispute, either party may pursue legal remedies available under Texas law. Any legal action shall be filed in the appropriate court with jurisdiction in Gregg County, TX.
These Terms and Conditions and any service agreement between you and Longview Concrete & Masonry are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.
You agree to use the Site only for lawful purposes. You agree not to use the Site to transmit or post any content that is unlawful, harmful, defamatory, or otherwise objectionable, and not to attempt to interfere with the operation of the Site.
All content on the Site - including text, images, and other materials - is owned by or licensed to Longview Concrete & Masonry. You may not reproduce, distribute, or create derivative works from Site content without our prior written permission.
We may modify these Terms at any time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Your continued use of the Site or our services after any modification constitutes your acceptance of the updated Terms. If a change materially affects an active service agreement, we will notify you directly.
If you have questions about these Terms and Conditions, please contact us: